If you are currently in the search of professional bug tracking software, you probably should know the best choices available. This is specifically required when your Company moves on from conducting defect tracking on an amateur basis. In such a situation, the disorganization of the bug information and the inability to task management may lead to a situation that affects the release date. However, on implementing a professional bug tracker, such pitfalls can instantly disappear.

Bug tracking, also known as defect tracking, is an essential step in software testing. Without it, many programs may cause certain errors after they reach end users. In the current business scenario, bug tracking is the best phase of software testing, as witnessed through the loads of tracking tools available online.

For many users

The word “bug” conjures up the image of an insect that can affect its systems. Well, a bug that appears in a computer program is not an insect actually; rather it refers to a glitch that can damage even the most sophisticated programs. Bugs tend to result from human errors and appear while creating any kind of system and are not intentionally malicious.

From freezing the entire system to causing a denial of service or damaging security controls, bugs can have a range of effects that may lead to giving unauthorized access to malicious users.

While looking for the best bug tracking software, it is essential to focus on your company’s requirements. To meet enterprises’ specific requirements, different kinds of bug-tracking software are available, including a local bug tracker (LBT), which is a computer program used by a support team or one that helps desk to track bugs in a common understandable language. Another different type is a kind of system that allows reports to be easily read, updated, and added to the database, no matter the online or offline status of the developer.

Here are some factors associated with bug tracking, that can help you choose the best bug tracking system for your Company:

Onsite or Online Tracking

Onsite tracking is a system implemented at a company’s location by purchasing the tracking software along with the hardware that supports it. Whereas online tracking is when a Company receives bug tracking as a web service from a service provider that maintains the tracking software and hardware from a remote location. 

When it comes to cost, onsite tracking is more expensive because of the additional system maintenance fees and system upgrade costs involved. On the other hand, online tracking does not involve any aforementioned expense.

Cost is not the only reason you should go for an online tracking system. Further, the ability to access systems remotely is also significant especially if you have two or more locations that work on the same projects.


In many cases, business enterprises do not prefer the customization option in bug tracking systems, however, it is the need for a few. The user usually tailors the fields to the precise needs of their unique monitoring process. Below are a few points that help businesses with the customization choice:

  •  To add or remove specific fields
  •  To change the terminology of fields and drop-down lists
  •  To regulate field layouts
  •   To set or maintain field relationships
  •  To set different field views

Common features required

The significance of a tracking system’s feature depends on the applicability of the company’s bug tracking process. However, there are certain common features that every tracking system should possess to best support the tracking process. Such features include automatic email notification for new tasks, file attachment capability, the ability to generate selective reports, or any customizable features of the tracking process. Any company that experiences bug-tracking requirements will need such features to have a great tracking system.

For instance, if you manage a team of developers and hold regular project meetings, custom reporting as a feature is indispensable. Not only this will help create custom progress reports but also let you create unique productivity reports for teams and individuals.

Downloading a free bug tracker

Downloading the free bug trackers has become a trend among many users. Bug tracking is valuable when it promoted as a free service. This is because free bug trackers can work effectively as paid bug tracking tools. But there is something that you should know and that is the configure ability that free bug trackers offer is rarely capable of configuring them to many software development processes. This means the benefit of implementing free bug tracker software leads to hidden drawbacks that include more time and labour required to set up and maintain the system.

Companies on a tight budget need to decide how much time and expense to dedicate to bug tracking systems, because free service may prove too expensive in the end.

The cost of the bug tracking system

You might be aware of the fact that some bug tracking software is available for free. However, to get one that is specifically customized according to your company’s tracking requirements, you may need to pay more fees. During the initial phase of their business, most users get attracted to open source applications because they are available for free. However, such systems work best for programs that have predictable tracking requirements. 

To make the cost process easy for you, prefer to choose flexible payment plans. Usually, there are two kinds of payment plans such as contractual plans where you pay by way of the month, and non-contractual plans in which you also pay monthly. However, the latter alternative helps you to prevent the usage of the offerings on any given month. The previous alternative lets you store cash on month-to-month payments at the same time as procuring tracking carriers over a longer period.

User access

Any bug tracking system you choose should allow multi-user access to or accommodate a sudden rise in users primarily based on project requirements. Most internet-based monitoring vendors offer systems that accommodate as few as five contributors and as many as 500. But the most effective systems can accommodate over1000 specific customers for a single account. Until you recognize that your wide variety of users will continue to be equal, selecting a number that offers the best stage of user access is the most secure choice.

Furthermore, the scalability that your organization requires in a system these days may be the scalability it desires years from now. Instead of switching services as your ticket dealing changes, choose a system that you feel professionally comfortable with, and that offers the scalability to accommodate your evolving needs.

Bug Tracking combined with Issue Tracking

Both bug tracking and issue tracking indeed belong to different disciplines. However, when you combine them into the SaaS package, it can enhance the bug-tracking and software development process. Additionally, the combined tracking system makes the customer-related problems simplified and suggests improvement features, which may prove essential to enhancing a program through its subsequent releases.


When the need is to track more than defects, go with the system that can accommodate your requirements. Many corporations look for a system that tracks “problems” that do not result from mistakes in code, however, can still raise issues for end users. In case you use a system to track more types of problems than its fields are designed to track, the problems can be improperly resolved in phrases of priority and severity.

In Conclusion

If you want to head off bugs, before they create a big problem in your system, you need to make the best choice in choosing the bug tracking software. By staying updated about technology trends and by researching the many kinds of bug-tracking software, choose the system that works best for you and provides efficient issue-tracking and prevention problems.

Making the right choice will help you prevent financial losses, and increase the efficiency of your project management.

You may find many alternatives to pick from, and the one you pick out will help, or probably avoid, your potential to tune and solve coding errors. The points discussed above are fundamental recommendations for choosing the coding error tracker for application testing. For assistance needed in selecting a tool that meets your specific requirements, consult the reliable service provider of web-based tracking software today.

Decoro Software Solutions Pvt. Ltd is one of the leading outsourcing partners specializing in software development services and offerings on application development. Visit us at https://decorosoft. Com/ to get details about our software services.